R 301357Z DEC 09 ALCOAST 720/09 COMDTNOTE 1650 SUBJ: FY09 RESERVE FAMILY READINESS AWARD 1. I AM PLEASED TO ANNOUNCE THAT THE COAST GUARD RECIPIENT OF THE RESERVE FAMILY READINESS AWARD (RFRA) FOR FY2009 IS PORT SECURITY UNIT (PSU) 311, SAN PEDRO, CA. 2. THE OFFICE OF THE ASSISTANT SECRETARY OF DEFENSE FOR RESERVE AFFAIRS (OASD-RA) ESTABLISHED THE RFRA TO RECOGNIZE THE TOP UNIT IN EACH OF THE RESERVE COMPONENTS OF THE ARMED FORCES THAT DEMONSTRATE OUTSTANDING FAMILY READINESS WHILE MAINTAINING SUPERIOR MISSION READINESS. THE AWARD IS OPEN TO ANY CG UNIT WITH A RESERVE WORKFORCE. 3. PSU 311 DEMONSTRATED EXCEPTIONAL FAMILY READINESS AND OMBUDSMAN SUPPORT DURING THEIR RECENT DEPLOYMENT IN SUPPORT OF OPERATION ENDURING FREEDOM. THEIR SUPPORT AND RECOGNITION OF THE IMPORTANCE OF FAMILY READINESS PROGRAMS SIGNIFICANTLY ENHANCED THE UNITS ABILITY TO SUCCESSFULLY COMPLETE THE MISSION. EXAMPLES OF ACTIONS TAKEN BY PSU 311 AND THEIR OMBUDSMAN INCLUDE. A. THE UNITS EXCEPTIONAL WEBSITE FUNCTIONED AS AN EASY, TIMELY AND CONSISTENT METHOD TO KEEP COMMUNICATION LINES OPEN ON RESOURCES SUCH AS EMPLOYER SUPPORT OF THE GUARD AND RESERVE, TRICARE MEDICAL AND DENTAL, LEGAL SUPPORT, WORK-LIFE SUPPORT, MORALE, WELFARE AND RECREATION, DEFENSE ELIGIBILITY ENROLLMENT REPORTING SYSTEM/ID CARDS, UNITS FPO MAILING ADDRESS, UNCLASSIFIED INFORMATION ABOUT DEPLOYED PERSONNEL AND POSTING OF NOTES/COMMENTS FROM UNIT PERSONNEL. B. THE UNIT OMBUDSMAN WAS EQUIPPED WITH A UNIT CELL PHONE FOR IMMEDIATE EMERGENCY ASSISTANCE AND 24 HOUR SUPPORT. C. THE UNIT OMBUDSMAN MANAGED AND MONITORED THE UNIT INTERNET GROUP CHATROOM TO ENHANCE INFORMAL COMMUNICATIONS. THIS PROVIDED FAMILY MEMBERS WITH INCREASED ABILITY TO COMMUNICATE WITH EACH OTHER ON TOPICS SUCH AS BENEFITS AVAILABLE TO FAMILIES OF DEPLOYED PERSONNEL AND ALLOWED MORE EXPERIENCED FAMILY MEMBERS TO MENTOR AND ADVISE FAMILIES OF NEWLY ASSIGNED PERSONNEL. D. PSU 311 USED THE UNITED THROUGH READING PROGRAM, WHEREBY DEPLOYED MEMBERS READ A BOOK WHILE BEING VIDEO TAPED. THE VIDEO WAS THEN SENT TO FAMILY MEMBERS BY THE OMBUDSMAN. 4. CONGRATULATIONS TO PSU 311 FOR THEIR DEDICATION TO FAMILY SUPPORT PROGRAMS. 5. THE AWARD WILL BE PRESENTED BY OASD-RA ON 12 FEB 2010 AT A CEREMONY TO BE HELD IN THE HALL OF HEROES AT THE PENTAGON. UNITS FROM OTHER ARMED FORCES RESERVE COMPONENTS WILL BE HONORED AT THE SAME CEREMONY. 6. RDML D. R. MAY, DIRECTOR OF RESERVE AND TRAINING, SENDS. 7. INTERNET RELEASE AUTHORIZED.