R 281621Z DEC 09 

ALCOAST 715/09
COMDTNOTE 4600
SUBJ: SPLIT DISBURSEMENT OF TRAVEL REIMBURSEMENT
A. GOVERNMENT TRAVEL CHARGE CARD (GTCC) PROGRAM, COMDTINST 4600.14
(SERIES)
1. SPLIT DISBURSEMENT IS A PROCESS WHERE A DESIGNATED AMOUNT OF
THE TDY TRAVEL REIMBURSEMENT FUNDS IS PAID DIRECTLY TO THE GTCC
VENDOR, JPMORGAN CHASE (JPMC), AND AUTOMATICALLY APPLIED TO THE
GTCC INDIVIDUALLY BILLED ACCOUNT (IBA) OF THE TRAVELER. REF A
ADDRESSES THE COAST GUARDS MANDATORY POLICY ON SPLIT DISBURSEMENT.
2. THE SPLIT DISBURSEMENT FUNCTION IN TPAX WHICH WAS TEMPORARILY
DISABLED DURING THE GTCC VENDOR TRANSITION HAS BEEN RE-ENABLED.
SPLIT DISBURSEMENT IS ONCE AGAIN MANDATORY FOR TRAVELERS WHO
POSSESS A CG ISSUED JPMC GTCC. THIS FUNCTIONALITY MUST BE USED BY
TRAVELERS TO PAY FOR, AT A MINIMUM, LODGING, COMMERCIAL CARRIER
TRANSPORTATION AND RENTAL CAR CHARGES THAT WERE PLACED AGAINST
THEIR CG GTCC. THE FUNCTIONALITY ALSO ALLOWS FOR THE INCLUSION OF
OTHER EXPENSES CHARGED TO THE GTCC. DETAILED INSTRUCTIONS ON THE
USE OF THE SPLIT DISBURSEMENT FEATURE WITHIN T-PAX AND FOR
INDIVIDUALS SUBMITTING MANUAL VOUCHERS ARE AVAILABLE ON THE PPC WEB
SITE: HTTP://WWW.USCG.MIL/PPC/TRAVEL/T-PAX/WEBHELP. TRAVELERS AND
APPROVING OFFICIALS SHALL BECOME FAMILIAR WITH THIS FUNCTIONALITY
AND ENSURE ADHERENCE TO THE MANDATORY USE OF SPLIT DISBURSEMENT.
SPLIT DISBURSEMENT CANNOT BE USED FOR PAYMENT TO PERSONAL CREDIT
CARD ACCOUNTS OR TO NON CG GTCC ACCOUNTS.
3. THE TRAVEL VOUCHER SUMMARY (TVS) WILL INDICATE THE
AMOUNT OF REIMBURSEMENT BEING SENT TO JPMC AND THE AMOUNT BEING
SENT TO THE TRAVELERS BANK ACCOUNT. IF FOR SOME REASON JPMC IS
UNABLE TO PROCESS A PAYMENT AND RETURNS IT TO THE CG, THE
REIMBURSEMENT WILL THEN BE DEPOSITED IN THE TRAVELERS BANK ACCOUNT
AND THEY WILL BE RESPONSIBLE FOR MAKING PAYMENT TO JPMC.
4. THE TIMING FOR POSTING PAYMENTS TO JPMC GTCC ACCOUNTS IS
SIMILAR TO THAT FOR PAYMENTS DEPOSITED TO THE TRAVELERS BANK
ACCOUNT. THE GTCC MONTHLY BILLING CYCLE RUNS FROM THE THIRTEENTH
OF A MONTH TO THE TWELFTH OF THE NEXT MONTH, THEREFORE SPLIT
DISBURSEMENT PAYMENTS MAY NOT APPEAR ON A CURRENT MONTHS STATEMENT
IF THE T-PAX TRAVEL VOUCHER IS RECEIVED AT PPC AFTER THE FIFTH DAY
OF THE MONTH OR THE MANUAL TRAVEL VOUCHER IS RECEIVED AT PPC AFTER
THE LAST DAY OF THE PREVIOUS MONTH.  THIS SHOULD BE TAKEN INTO
CONSIDERATION WHEN MAKING PAYMENTS TO JPMC.
5. TRAVELERS WHOSE GTCC ACCOUNT BALANCE IS NOT COMPLETELY
LIQUIDATED BY USING THE SPLIT DISBURSEMENT FEATURE ARE STILL
RESPONSIBLE FOR THE TIMELY PAYMENT OF ANY REMAINING UNPAID BALANCE.
6. IF A SPLIT DISBURSEMENT PAYMENT CAUSES A CREDIT BALANCE ON A
GTCC ACCOUNT THE CARDHOLDER CAN CONTACT JPMC AT 1-888-297-0781 AND
REQUEST A REFUND BE ISSUED.
7. ALL QUESTIONS SHOULD BE DIRECTED AS FOLLOWS:
  A. QUESTIONS RELATING TO DA ACCESS AND FUNCTIONALITY SHALL BE
DIRECTED TO PAY AND PERSONNEL CENTER (PPC) CUSTOMER CARE AT
1-866-772-8724 OR HTTP://WWW.USCG.MIL/PPC/CCB.
  B. CARDHOLDERS SHALL DIRECT GTCC QUESTIONS TO THE UNIT GTCC
POINT OF CONTACT (POC).
  C. UNIT POCS SHALL DIRECT GTCC QUESTION TO THEIR SUPPORTING GTCC
COORDINATOR.
  D. COORDINATORS SHALL DIRECT QUESTIONS TO MR. LES WEISBECK AT
E-MAIL LES.R.WEISBECK(AT)USCG.MIL OR MR. SCOTT ARNDT AT E-MAIL
SCOTT.R.ARNDT(AT)USCG.MIL.
8. RADM RONALD T. HEWITT, ASSISTANT COMMANDANT FOR HUMAN
RESOURCES, SENDS.
9. INTERNET RELEASE AUTHORIZED.