R 272307Z OCT 10

ALCOAST 521/10
COMDTNOTE 5224
SUBJ: 2010 ALEXANDER HAMILTON AWARD RECIPIENT
A. COMDT COGARD WASHINGTON DC 152001Z JAN 10/ALCOAST 025/10
B. 2009-2010 CRITERIA FOR PERFORMANCE EXCELLENCE, NATIONAL INSTITUTE
FOR STANDARDS AND TECHNOLOGY (NIST)
1. SHIPMATES, I AM PLEASED TO ANNOUNCE AND CONGRATULATE THE NATIONAL
MARITIME CENTER (NMC) AS THE 2010 ALEXANDER HAMILTON AWARD FOR
EXCELLENCE RECIPIENT.
2. THIS PRESTIGIOUS AWARD RECOGNIZES COMMANDS AND STAFFS WHICH
DEMONSTRATE SOUND PROCESSES AND DELIVER EXCELLENT RESULTS. WE LOOK TO
WITHERSPOON, MUNRO AND OTHER INDIVIDUAL LEADERSHIP AWARDS TO
RECOGNIZE SHIPMATES FOR A JOB WELL DONE AND TO IDENTIFY INSPIRATIONAL
ROLE MODELS. THE HAMILTON AWARD DOES THE SAME, USING THE NATIONAL
BALDRIGE CRITERIA TO IDENTIFY ORGANIZATIONAL ROLE MODELS. THE
BALDRIGE CRITERIA PROVIDE A VALIDATED MANAGEMENT APPROACH TO IMPROVE
PERFORMANCE. THE CRITERIA POINT US IN THE RIGHT DIRECTION AND
ENCOURAGE A STRUCTURED APPROACH TO LEADERSHIP AND ORGANIZATIONAL
EXCELLENCE.
3. USING THE CRITERIA, THE NATIONAL MARITIME CENTER DEMONSTRATED ITS
ABILITY TO THINK AND ACT STRATEGICALLY, ALIGN PROCESSES AND
RESOURCES, ENGAGE ITS WORKFORCE AND CUSTOMERS, AND FOCUS ON KEY
RESULTS. I ENCOURAGE YOU TO LEARN MORE ABOUT NMC AND ITS USE OF THE
CRITERIA TO ENHANCE ITS EFFECTIVENESS AND VALUE TO CUSTOMERS. THIS
ACHIEVEMENT EXEMPLIFIES MY GUIDING PRINCIPLES OF STEADY THE SERVICE,
HONOR OUR PROFESSION, STRENGTHEN OUR PARTNERSHIPS AND RESPECT OUR
SHIPMATES. I APPLAUD EVERY MEMBER OF THE COMMAND FOR THEIR
CONTRIBUTION.
4. I ALSO COMMEND THE FOLLOWING UNITS WHO WERE NOMINATED BY THEIR
SENIOR FLAG OFFICERS AND SELECTED TO BE COMPETITIVELY EVALUATED BY A
TEAM OF HAMILTON AWARD EXAMINERS:
    A. AIRSTA TRAVERSE CITY
    B. ESU ALAMEDA
    C. MSU HUNTINGTON
    D. MSU PADUCAH
    E. MSU PITTSBURGH
5. I AM ALSO PLEASED TO RECOGNIZE THE FOLLOWING UNITS FOR BEING
NOMINATED BY THEIR SENIOR FLAG OFFICER:
    A. FIRST DISTRICT STAFF
    B. ACTIVITIES FAR EAST
6. I WILL FORMALLY RECOGNIZE NMC AS THE HAMILTON AWARD RECIPIENT
DURING THE INNOVATION EXPO CLOSING CEREMONIES IN TAMPA FL ON 4 NOV
2010.
7. THE SELECTION PANEL MEMBERS WERE:
    A. RADM PETER V. NEFFENGER
    B. RDML SANDRA L. STOSZ
    C. MR. DANA A. GOWARD
    D. MCPO KEVIN D. ISHERWOOD
THE SELECTION PANEL PRECEPT AND GUIDANCE MAY BE VIEWED AT (LOWER CASE
TEXT)
HTTPS://CGPORTAL.USCG.MIL/LOTUS/MYQUICKR/PERFORMANCE-EXCELLENCE,
SELECT THE 2010 HAMILTON AWARD TAB. SEE REFS A AND B FOR AWARD
ELIGIBILITY AND CRITERIA DETAIL.
8. CONSISTENT WITH MY GUIDING PRINCIPLES, I CHALLENGE EVERY COMMAND
AND STAFF TO FOLLOW THE PATH TAKEN BY NMC AND PAST HAMILTON AWARD
WINNERS TO FORMALIZE, IMPROVE, AND MEASURE KEY PROCESSES NECESSARY TO
ENSURE READINESS AND TO FLAWLESSLY EXECUTE OUR CORE ROLES AND
MISSIONS. I ENCOURAGE ALL COMMANDS AND STAFFS TO CONSIDER
PARTICIPATING IN THE 2011 HAMILTON AWARD PROCESS. THE 2011 AWARD
SPECIFICS AND TIMELINE WILL BE ANNOUNCED IN NOV 2010. IN PREPARATION,
NOW IS A GOOD TIME TO ENSURE YOUR COMMAND/STAFF PERFORMANCE FACTORS
PROFILE (PFP) IS CURRENT. INFORMATION CAN BE FOUND AT THE CG PORTAL
PERFORMANCE EXCELLENCE PLACE IDENTIFIED IN PARA 7.
9. IF UNABLE TO ACCESS THE PORTAL CONTENT OR IF YOU HAVE AWARD
PROCESS QUESTIONS, CONTACT THE HAMILTON AWARD POC, MS. CHRIS
WEHRENBERG, CHRISTEN.M.WEHRENBERG(AT)USCG.MIL OR 202-372-4561.
10. ADM BOB PAPP, COMMANDANT, SENDS.
11. INTERNET RELEASE AUTHORIZED.