R 212143Z OCT 11

ALCOAST 498/11
COMDTNOTE 5224
SUBJ: 2011 ALEXANDER HAMILTON AWARD RESULTS
A. COMDT COGARD WASHINGTON DC 172237Z DEC 10/ALCOAST 598/10
B. 2009-2010 CRITERIA FOR PERFORMANCE EXCELLENCE, NATIONAL INSTITUTE
FOR STANDARDS AND TECHNOLOGY (NIST)
1. IT IS MY PLEASURE TO ANNOUNCE AND CONGRATULATE THREE RECIPIENTS OF
THE 2011 ALEXANDER HAMILTON AWARD FOR EXCELLENCE.
    A. ESU ALAMEDA - SUPPORT, LARGE
    B. ESU HONOLULU - SUPPORT, SMALL
    C. USCGC ELM (WLB 204) - OPERATIONS AFLOAT, SMALL
2. THIS AWARD RECOGNIZES COMMANDS AND STAFFS THAT DEMONSTRATE SOUND
LEADERSHIP AND MANAGEMENT PROCESSES TO DELIVER EXCELLENT RESULTS.
SIMILAR TO THE WITHERSPOON, MUNRO AND OTHER INDIVIDUAL LEADERSHIP
AWARDS THAT IDENTIFY INSPIRATIONAL ROLE MODELS AND RECOGNIZE
SHIPMATES FOR A JOB WELL DONE, THE HAMILTON AWARD USES THE NATIONAL
BALDRIGE CRITERIA TO IDENTIFY ORGANIZATIONAL ROLE MODELS AND
RECOGNIZE EXCELLENCE. THE BALDRIGE CRITERIA PROVIDE A PROVEN,
VALIDATED METHOD TO IMPROVE PERFORMANCE. THE CRITERIA POINT US IN THE
RIGHT DIRECTION AND ENCOURAGE US TO TAKE A METHODICAL APPROACH TO
LEADERSHIP AND EXCELLENCE.
3. USING THE CRITERIA, ESU ALAMEDA, ESU HONOLULU, AND CGC ELM
DEMONSTRATED THE ABILITY TO THINK AND ACT STRATEGICALLY, ALIGN
PROCESSES AND RESOURCES, ENGAGE SHIPMATES AND CUSTOMERS, AND FOCUS ON
RESULTS. I ENCOURAGE YOU TO LEARN MORE ABOUT HOW THESE UNITS USE THE
CRITERA TO IMPROVE MISSION EXECUTION.
4. I ALSO COMMEND THE FOLLOWING UNITS WHO WERE NOMINATED BY THEIR
SENIOR FLAG OFFICERS AND SELECTED TO BE COMPETITIVELY EVALUATED BY A
TEAM OF HAMILTON AWARD EXAMINERS:
    A. CG INSTITUTE - SUPPORT, SMALL
    B. MIFC LANT - OPERATIONS ASHORE, LARGE
    C. NESU CHARLESTON - SUPPORT, SMALL
5. I WILL FORMALLY RECOGNIZE THE HAMILTON AWARD RECIPIENTS AND
NOMINEES ALONG WITH THE 2011 NIELS P. THOMSEN INNOVATION AWARD
WINNERS DURING THE INNOVATION EXPO CLOSING CEREMONIES IN TAMPA FL ON
27 OCT 2011.
6. THE SELECTION PANEL PRECEPT AND GUIDANCE MAY BE VIEWED ON THE
PORTAL AT (LOWER CASE TEXT)
HTTPS://CGPORTAL.USCG.MIL/LOTUS/MYQUICKR/PERFORMANCE-EXCELLENCE,
SELECT THE 2011 HAMILTON AWARD TAB. SEE REFS A AND B FOR AWARD
ELIGIBILITY AND CRITERIA DETAIL.  THE SELECTION PANEL MEMBERS WERE:
    A. RADM PETER V. NEFFENGER
    B. RADM (SEL) MAURA K. DOLLYMORE
    C. MS ELLEN ENGLEMAN-CONNERS
    D. MSTCM RICHARD S. HOOKER
7. THE HAMILTON AWARD RECIPIENTS EXEMPLIFY MY GUIDING PRINCIPLES
THROUGH THEIR USE OF THE CRITERIA TO UNDERSTAND, IMPROVE, AND MEASURE
KEY PROCESSES TO ENSURE READINESS AND EXECUTION OF OUR CORE ROLES AND
MISSIONS. CG ORGANIZATIONAL PERFORMANCE CONSULTANTS (OPCS) ARE
VALUABLE RESOURCES TO GUIDE OTHER UNITS TOWARD THIS END. OPC CONTACT
INFORMATION CAN BE FOUND AT THE SAME CG PORTAL PERFORMANCE EXCELLENCE
PLACE PROVIDED IN ABOVE PARAGRAPH.
8. IF UNABLE TO ACCESS THE PORTAL CONTENT OR IF YOU HAVE AWARD
PROCESS OR CRITERIA QUESTIONS, CONTACT THE PERFORMANCE EXCELLENCE
DIVISION POC, MS. CHRIS WEHRENBERG, CHRISTEN.M.WEHRENBERG(AT)USCG.MIL
OR 202-372-4561.
9. ADM BOB PAPP, COMMANDANT, SENDS.
10. INTERNET RELEASE AUTHORIZED.