R 121949Z OCT 10

ALCOAST 494/10
COMDTNOTE 4050
SUBJ: PROCESSING PERSONALLY PROCURED MOVE (PPM) CLAIMS
1. AS OF 15 APRIL 2010, ALL PERSONALLY PROCURED MOVES (PPM) ARE
REQUIRED TO BE PROCESSED USING THE DEFENSE PERSONAL PROPERTY SYSTEM
(DPS).  DUE TO IMPLEMENTATION DIFFICULTIES WITH DPS, A BACKLOG OF PPM
CLAIMS HAS OCCURRED AT THE COAST GUARD FINANCE CENTER (FINCEN).  IN
RESPONSE TO THIS, FINCEN HAS DEVELOPED A PROCESS TO WORK WITH THE
CALCULATIONS PROVIDED BY DPS TO ENSURE PPM CLAIMS CONTINUE TO BE
REIMBURSED.  HOWEVER, THE CYCLE TIME TO PROCESS A PAYMENT FOR PPM
CLAIMS IS 40-45 DAYS.
2. APPROXIMATELY 24 PERCENT OF ALL INITIAL PPM CLAIMS RECEIVED BY
FINCEN MUST BE RETURNED TO THE MEMBER DUE TO LACK OF REQUIRED
DOCUMENTATION.  THE PRIMARY REASONS FOR A CLAIM BEING RETURNED ARE
FAILURE TO ENTER THE CLAIM IN DPS OR FAILURE TO SIGN THE TRAVEL
VOUCHER OR SUB VOUCHER, FORM DD1351-2.
3. TO HELP EXPEDITE PPM CLAIMS, ALL CLAIMS MUST INCLUDE THE FOLLOWING
SUPPORTING DOCUMENTATION:
   A. A COPY OF TRAVEL ORDERS WITH ENDORSEMENTS OR AMENDMENTS,
   B. APPLICATION FOR DO-IT-YOURSELF MOVE AND COUNSELING CHECKLIST,
FORM DD2278,
   C. ADVANCE OF FUNDS APPLICATION AND ACCOUNT (IF APPLICABLE), FORM
SF1038,
   D. CERTIFIED UNLOADED AND LOADED WEIGHT TICKETS FROM PLACE OF
ORIGIN,
   E. TRAVEL VOUCHER OR SUB VOUCHER, FORM DD1351-2 MUST CITE COMPLETE
ITINERARY WITH NEW ADDRESS, DATES, AND MEMBERS SIGNATURE. EXPENSES
MUST BE ITEMIZED UNDER REIMBURSABLE EXPENSES, AND
   F. COPY OF BOAT AND/OR TRAILER REGISTRATION, IF APPLICABLE.
4. THIS HAS BEEN A VERY CHALLENGING HOUSEHOLD GOODS (HHG) SHIPPING
SEASON FOR ALL OF THE SERVICES.  WE ASK THAT MEMBERS WITH PENDING PPM
CLAIMS REMAIN PATIENT WHILE FINCEN CONTINUES TO ACCURATELY PROCESS
THESE CLAIMS.
5. FOR INFORMATION REGARDING PPM CLAIM REQUIREMENTS, PLEASE VIEW THE
PPM CHECK-OFF LIST AT
HTTP://WWW.FINCEN.USCG.MIL/PDF/PPMCHECKLIST092310.PDF.
6. FOR QUESTIONS REGARDING PPM CLAIMS, PLEASE CONTACT FINCEN CUSTOMER
SERVICE AT (757) 523-6940, BETWEEN 0800 TO 1700 EST.
7. MR. CURTIS B. ODOM, DIRECTOR OF PERSONNEL MANAGEMENT, SENDS.
8. INTERNET RELEASE AUTHORIZED.