Reserve Personnel Management Division

Customer Service Survey

How was my Customer Service?

 

Who provided customer service to you?

(1) Very Poor
(2) Needs Improvement
(3) Acceptable
(4) Better than expected
(5) Outstanding

Timeliness:     1    2    3    4    5
(product or service delivered on time, as advertised, expected or agreed)

Quality:     1    2    3    4    5
(product or service delivered as expected or advertised, accurate information, well made)

Responsiveness:     1    2    3    4    5
(courteous, polite, quick response to inquiries, flexible, honest, professional)

Reliability:     1    2    3    4    5
(understood your needs, knowledgeable, communicated quality and delivery.)

Overall Experience:     1    2    3    4    5

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