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Active duty and Reserve members' pay transactions will shift from JUMPS to Global Pay on 1 January 2015.

Take a few minutes to review the payroll processing changes we think will have the most impact on you. (Link will open in a new tab)

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January End-Month Payroll Processing Complete

Published Date: Thu, 29 Jan 2015 12:30:01 CST

"Payslips" for 30 January pay day posted. Any discrepancies will need to be reporting through the PA Office (Admin) to the SPO. If SPOs cannot address or need assistance, the SPO will submit trouble ticket.

Payslips can be accessed via the Self-Service "View" menu or by SPOs using the Active and Reserve Pay Shortcuts pagelet.

Refer to this guide for an overview of the new payslip.


Starting BAH User Guide Enhanced

Published Date: Thu, 29 Jan 2015 12:30:01 CST

The User Guide for Starting BAH was revised today. It now includes more information on BAH for Reserve Component members and a new section on updating BAH due to a divorce, annulment or death of a spouse.

Starting BAH User GuidePDF File Format

Related knowledge base topics:

You should also review these topics in the DA Knowledge Base to have a better understanding of the entitlements you are administering:


State Tax Withholding User Guide Revised

Published Date: Thu, 29 Jan 2015 12:30:01 CST

We've updated the State Tax Withholding User Guide with guidance on what not to do. As we described in a previous posting, users were inserting new rows in the state tax data section when they should beginning the change by adding the new row on the preceding tab.

State Tax Withholding User GuidePDF File Format


Accessions Procedures - Pay Base Date for Prior Service Rehires

Published Date: Thu, 29 Jan 2015 12:30:01 CST

The procedures for completing the accession of a member with prior service (active or reserve) have changed.

Effective immediately, the SPO will use the date of accession as the pay base date (on the "Assigned Seniority Dates" panel) for members with prior service who have a break in service of more than 24 hours. PPC (ADV) will adjust the member's pay base date upon completion of a Statement of Creditable Service (SOCS). The SOCS process will also credit the member's pay with any back pay due. The SPO must submit a request for a SOCS anytime they complete an accession of a member with prior service who has a break in service of more than 24 hours. See the PPC (ADV) web page for SOCS request guidance. Interim Service Adjustments (as described in section 5-C of the Personnel and Pay Procedures Manual are no longer authorized at the SPO level.

If completing the accession of a member with prior service who does not have a break in service, the SPO will carry the existing pay base date forward into the new accession.

Revised User Guides:


State Tax Withholding Procedures Need Clarification

Published Date: Wed, 28 Jan 2015 17:30:01 CST

"READ THE GUIDES! We are getting numerous calls from folks that are not even opening the guides when trying to do transactions. Follow them step-by-step. Don't click, add, or delete anything unless the guides tell you to. You may inadvertently do more damage than good. Our procedure guides are continually being updated and created for those topics not already done. Be sure to use the most up-to-date guide by visiting the P&D web page." - CWO David Cota, Chief, PPC Customer Care Branch.

Case in point - The process the Coast Guard uses to transfer data to the Defense Manpower Data Center (DMDC) failed this month because a user didn't adhere to the step-by-step procedures in the State Tax Withholding User Guide and inserted a new row where there shouldn't have been one. A lot of time was expended by several personnel, in CG-631 and PPC, identifying the cause of the failure, correcting the data, and rerunning the process.

We will update the User Guide to point out what not to do. However, it's already clear on what to do - "A new row must be added from the Federal Tax Data page in order to change the member's State Tax Data". No where does it say to insert a new row in State Tax Data.

Remember, Direct Access is full of what I like to refer to as "Stupid PeopleSoft Tricks". There are plenty of places where it looks like you should delete or insert something or change a value from "active" to "inactive". If the system was that user-friendly, you wouldn't need guides at all. And I and my work mates wouldn't have jobs. Read the guides! You don't want us to be unemployed do you?


Results From 28 January Online Question and Answer Session

Published Date: Wed, 28 Jan 2015 16:30:01 CST

Thank you to all who attended the Online Question and Answer we held on 28 January 2015. Here is the recording, the presentation, which includes the answers to questions submitted in advance of the session, and the list of questions that came up during the session:

We will be hosting recurring online Question and Answer for SPO personnel each Wednesday at 1200 CST for the next several weeks. Please submit all questions prior to the session through PPC-PF-PD@uscg.mil by 1200 CST Tuesday. To attend the session please use the following link https://connect.dco.dod.mil/postgolivespoqa/, no registration is required.


Posting of January Payslips Delayed

Published Date: Wed, 28 Jan 2015 12:30:01 CST

Posting of Payslips for the End-Month January payday, Friday 30 January 2015, is delayed. Payslips are normally expected to be posted at least three days prior to the pay date. However, due to processing problem, payslips for the next payday will not be posted until Thursday, 29 January at approximately 1200 Hrs. (CST). This does not impact timely delivery of pay.


Viewing Pay Processing Shortcuts User Guide Revised

Published Date: Wed, 28 Jan 2015 15:30:01 CST

We've updated the user guide for viewing "Pay Processing Shortcuts" file in pdf format. It covers:

  • Pay Calculation Results - Used to view all earnings, deductions and accumulators.
  • One Time Positive Input - Replacement for Pay Adjustment. Anytime PPC manually credits/debits pay, it will be documented here.
  • Element Assignment by Payee - Used to show pay elements like allotments, dental deductions, loans, debts, FSA, etc.


Calendar Year 2015 Payroll Processing Schedule Revision

Published Date: Wed, 28 Jan 2015 14:30:01 CST

The Payroll Processing Schedule has been revised to allow PPC and SPOs time to review data entry and make any necessary corrections prior to finalizing the payroll for transmission to the Treasury.

For the SPO, the right column of the schedule - SPO Data Entry/Approval Cutoff, is very important to understand. The SPO Data Entry/Approval Cutoff is imperative to allow PPC to identify and correct critical errors prior to the Payroll Finalized date. During the period between SPO Data Entry/Approval Cutoff and the Payroll Finalized date, if necessary, PPC will contact a SPO directing immediate corrective action to resolve critical errors. These PPC directed transactions are the ONLY SPO data approvals authorized during this period.

Note: SPO's CAN continue to enter pay transaction requests after the cut, BUT the auditor CANNOT approve any transactions, as these approved transactions change the pay data PPC (MAS) is trying to validate.

Due to system limitations, we cannot physically lock down DA to prevent SPO Auditors from approving transactions passed the SPO Data Entry/Approval Cutoff date, but it is in the best interest of all SPO's to adhere to the calendar as any SPO data approval after that cutoff could negatively impact a member's pay. PPC will be monitoring the system and will contact a SPO's leadership to report violations.

Upon completion of the Payroll Finalization process, the next pay calendar will populate and SPO's can resume data entry and approvals for that next pay calendar.

Example: The "SPO Data Entry/Approval Cutoff" for the 13 February payday is 5 February (2400 Hrs. (CST)). The "Payroll finalized Date" is 10 February (no time is given; let's assume 0001 Hrs. (CST)). In accordance with the new process, you (the SPO Auditor) must not approve any transactions on 6, 7, 8, or 9 February, unless you are contacted by PPC and requested to correct an entry or create an entry.

E-Mail ALSPO A/15; Payroll Processing Schedule for Calendar Year 2015 (PDF).


Payroll Results for February Mid-Month

Published Date: Wed, 28 Jan 2015 14:30:01 CST

There was a problem with the mid-month February payroll calculation this morning. Currently, results for C115020 are not available.

We are actively working to determine the cause and identify a solution. At this time, we believe it is related to a data condition.

Reminder - A Payroll Calculation (or "Pay Calc") is a payroll run. Similar to a mini-Compute, it lets us see how a member's entitlements and deductions will look in an upcoming payday. A Pay Calc is not to be confused with the actual end-month or mid-month payroll process where payroll is finalized and sent to the Treasury for disbursement (e.g. Don't Panic!).

PPC runs updates each morning at 0415 (CST). It is strongly recommended that you check the Pay Calculations Results (Pay Processing Pagelet) each day to ensure the transactions you completed the day prior processed correctly. Pay Calculations Results information is in the (Viewing Payroll Processing Shortcuts User Guidefile in pdf format).


Facing a Medical Board: Know your rights

Published Date: Tue, 27 Jan 2015 14:30:01 CST

If you are facing a Medical Board you need to know your rights to maximize benefits or fight for your career!

Read - "Facing a Medical Board: Know your rights" on the Coast Guard All Hands blog.


New Housing Website Launched: Homes.mil

Published Date: Tue, 27 Jan 2015 14:30:01 CST

A new official Department of Defense website dedicated to helping service members, their families and civilian employees with home finding services is now available.

Read - "New Housing Website Launched: Homes.mil" on the Coast Guard All Hands blog.


Career Sea Pay Premium Payroll Action Request

Published Date: Tue, 27 Jan 2015 13:30:01 CST

Here is an update to the information we passed yesterday about an issue with the Career Sea Pay Premium Payroll Action Request. Users are receiving an error that the member has ZERO sea time even though the sea time page reflected the proper time. The issue is limited to transactions with a start date prior to 1 December 2014. It is not a defect. It is a result of the cutover to the new system. Direct Access was only populated with payroll data from 1 December 2014 forward. Many other transactions are able to accept effective dates prior to 1 December 2014, the system computes pay from 1 December and any retroactive amount due is paid by PPC (MAS) using an out of range report. The CSPP Payroll Action Request is not one of them. Here is the workaround for this issue:

When starting Careers Sea Pay Premium (CSPP) with an effective date prior to 1 December 2014, the SPO must enter 1 December 2014 as the effective date, save, and approve the transaction. Then, notify PPC (MAS), via Customer Care Trouble Ticket that the member is due CSPP from the actual effective date to 30 November 2014. PPC (MAS) will review the case and issue a payment via One Time Positive Input (OTPI) to credit the member with back pay.

The Career Sea Pay Premium Start Date Calculator is available on our web site (http://www.uscg.mil/ppc/mas.asp#cspp) to help you determine the correct date to start CSPP.


Health Care Coverage and the Affordable Care Act: Just Check the Box

Published Date: Tue, 27 Jan 2015 13:00:01 CST

You've seen the commercials on TV and heard the serious voice on the radio telling you how difficult this tax season may be because of the Patient Protection and Affordable Care Act (ACA). Don't believe the hype; you can meet the health care coverage reporting requirement as easily as checking a box on your Form 1040, 1040A or 1040EZ. Read the entire article here.


TRICARE and the Affordable Care Act

Published Date: Tue, 27 Jan 2015 13:00:01 CST

With the implementation of the Patient Protection and Affordable Care Act (ACA) in 2010, TRICARE beneficiaries may have questions about how it would affect them. The ACA and TRICARE are very different, governed by two different pieces of legislation so changes in one have no effect on the other. Read the entire article here.


PCS Mileage (MALT) and TDY Mileage Rates

Published Date: Mon, 26 Jan 2015 17:00:01 CST

Effective 1 January 2015, the MALT (monetary allowance in lieu of transportation) rate per authorized POC (privately owned conveyance) is $0.23 (twenty three cents) per mile. This rate is effective for all PCS travel that commences on or after 1 January 2015 (i.e., the initial travel is started).

TDY mileage rates changed on 01 January 2015. The new TDY rates are:

POC:
$0.575 - Automobile (if no GOV is available)
$0.23 - POC use instead of a government furnished vehicle (if a GOV is available) when use of a government furnished vehicle is to the government's advantage.
$0.545 - Motorcycle
$1.29 - Airplane

Current and previous PCS and TDY mileage rates are posted at http://www.defensetravel.dod.mil/site/otherratesMile.cfm.


Airport Terminal Update

Published Date: Mon, 26 Jan 2015 17:00:01 CST

A new column has been added to the Airport Terminal. The new column, "Issue Date" shows the date the orders were issued.

Screen shot of new field

Having the issue date available will help ensure compliance with the requirement to obligate service with 5 working days of issuance of a PCS order as prescribed in Art. 1.B.6, Military Assignments and Authorized Absences, COMDTINST M1000.8(series). Refer to the Airport Terminal User Guide PDF ICON for more information about the Airport Terminal.


Career Sea Pay Premium Payroll Action Request

Published Date: Mon, 26 Jan 2015 17:00:01 CST

Resolved 1/27/2015 12:43PM: If the start date is prior to 1 December 2014, enter 1 December 2014 as the start date. This will allow you to save and have the request approved. Once approved, notify PPC (MAS) via a Customer Care trouble ticket. Provide the member's identifying information and the actual effective date to start the entitlement. PPC will build a pay case and issue payment for the retroactive amount due.

An issue has been reported with the Career Sea Pay Premium Payroll Action Request.

When an SPO attempts to enter Career Sea Pay Premium on a member, GP may state that member has ZERO sea time even though the sea time page is reflecting the proper time. This has been reported as a defect. Once the defect is resolved, the SPOs will be able to enter the entitlement and if out of range, the transaction will populate on PPC's retro report and PPC will work the pay case.


Viewing Pay Processing Shortcuts

Published Date: Mon, 26 Jan 2015 17:00:01 CST

We've added a new user guide for viewing the following "Pay Processing Shortcuts"

  • Pay Calculation Results - Used to view all earnings, deductions and accumulators.
  • One Time Positive Input - Replacement for Pay Adjustment. Anytime PPC manually credits/debits pay, it will be documented here.
  • Element Assignment by Payee - Used to show pay elements like allotments, dental deductions, loans, debts, FSA, etc.

Screen shot of menu

Viewing Pay Processing Shortcuts User Guide PDF ICON.


Issues with Contracts (Enlistment, Reenlistment, Extension, Re extension) in DA

Published Date: Mon, 26 Jan 2015 17:00:01 CST

  • Edits while approval pends: Once you submit a transaction for approval, you must not make changes to that transaction unless you first "withdraw" the approval request, or the auditor has "denied" the request.

  • .

    This issue came up with contracts, where the approver receives an error when trying to approve a transaction that has been modified after routing ("Action Request is being Approved but corresponding contract record not found for update (30010,29). Please contact your system administrator."). However, it probably applies to everything else that is routed for approval. On contracts, you can check to see if a change has been made, after the initial submission date, by viewing the "Audit" tab.

  • Commissioning Contracts: It has been reported that contracts for commissioned officers only accept whole years, not days, months, and years. This create an issue for the SPO when completing a contract for an officer who will not be able to complete 30 years of commissioned service prior to their 60th birthday. Current procedures call for the contract termination date to be entered as "Date of 30 years commissioned service or the date of first day of the month following officer's 60th birthday whichever is first". To get around this limitation, enter the termination date as 30 years from the date of appointment AND notify PPC (ADV), via Customer Care Trouble Ticket, that the officer's Expected Active Duty Termination date and Expected Loss date need to be manually adjusted to reflect "the date of first day of the month following officer's 60th birthday".


Direct Access DD-214 Form

Published Date: Mon, 26 Jan 2015 17:00:01 CST

Block 27: The "Reentry Code" (RE code) is not applicable to officers or cadets. Leave this field blank for officers and cadets, it will show as "N/A" on the PDF output of the form.


YN Rating Force Notes January 2015

Published Date: Mon, 26 Jan 2015 17:00:01 CST

The January 2015 issue of the YN RATING FORCE NOTES is available in the CGPortal: https://cglink.uscg.mil/YNForceNotesJan15.

The YN RATING FORCE NOTES is published by YNCM Julie A. Gunderson, Yeoman Rating Force Master Chief, COMDT (DCMS-81).

This issue includes the following articles:

  • The Commandant's Guiding Principles
  • Coast Guard Yeoman Guiding Principles
  • YN Points of Contact
  • YN RFMC News
  • Assistant Rating Knowledge Manager News
  • Accompanied and Unaccompanied Tours to Alaska and Hawaii
  • TDY due to Discipline
  • Saying NO to Unauthorized Entitlements
  • Proficiency/Accountability
  • Customer Service Bravo Zulu!
  • Force Strength, Advancements and Retirements and Statistics


Thinking about a tax refund anticipation loan? DoD regulation limits interest rates for military, families

Published Date: Mon, 26 Jan 2014 13:30:16 CST

Most of us have heard the horror stories of payday loan offices and used car lots charging military members interest rates that are through the roof. Some service members find it difficult to get out of a cycle of debt that grows faster than they can repay.

DoD was tasked by law (National Defense Authorization Action for Fiscal Year 2007) to draft a Predatory Lending regulation which protects service members and their families from unscrupulous loan products. The regulation was written and enforcement began on October 1, 2007, and sets the max interest rate allowed is 36 percent.

Military members and families are often targeted by payday lenders. Payday loans are short-term cash loans based on the borrower's personal check held for future deposit or electronic access to the borrower's bank account. Borrowers write a personal check for the amount borrowed plus the finance charge and receive cash. In some cases, borrowers sign over electronic access to their bank accounts to receive and repay payday loans. Lenders hold the checks until the next payday when loans and the finance charge must be paid in one lump sum. To pay a loan, borrowers can redeem the check for cash, allow the check to be deposited at the bank, or just pay the finance charge to roll the loan over for another pay period.

Since October 2007, the Federal regulation has prohibited creditors from making payday loans, vehicle title loans and tax refund anticipation loans to active duty service members and their dependents with annual percentage rates over 36 percent. Knowing the rules can help military members understand their rights, and to report violators to their Coast Guard Legal Assistance office.

To avoid debt, consider financial management courses and personalized support from financial management specialists offered through CGSuprt.

Coast Guard Personnel now have FREE access to a personal financial management program, My Secure Advantage (MSA).

CGSuprt is pleased to offer all eligible Coast Guard Personnel enhanced personal financial management services with our new Financial Wellness program, MY Secure Advantage. The program provides one on one Money Coaching, a personalized website with helpful tools and calculators, Financial Education classes and more!

A Money Coach provides live Financial Education webinars twice a month on a variety of financial topics, with a brief Q and A session at the conclusion of the presentation. Registration for the webinars is open to all eligible Coast Guard Personnel and their family members.

You may work with a Money Coach on topics such as Debt, Budgeting, Spending, Retirement, Taxes, Credit, Investing and much more. This program is packed with many more benefits and includes fun raffles and prizes for items such as gift cards, apple TV's and ipads! Call 855-CGSUPRT to get started and ask for the MSA Financial Wellness Benefit!

To activate your personal Money Coaching website, please CLICK HERE.

Related Articles:


Free tax-filing service offered through CGSUPRT

Published Date: Wed, 26 Jan 2015 10:30:16 CST

The Internal Revenue Service 2015 tax season begins on Jan. 20. Starting Jan. 13, CGSUPRT will offer free 2014 tax return filing services from H&R Block. This free offer is only valid if you access H&R Block through the link on the CGSUPRT website.

Summary

You must start your return from the CG SUPRT H&R Block Tax Software link to access this free offer.

The IRS will begin processing efile returns on January 20, 2014. If you complete your returns with the H&R Block Tax Software service offered through CG SUPRT prior to the 20th of January, your files will be held in a pending status. Once efile opens, the system automatically submits the return to the IRS.

This is the same free tax preparation program you may have used in past years. So, if you created an H&R Block account last year, your login credentials for that account will still work and you will be able to access last year's personal tax information.

For technical assistance with the H&R Block Tax Software tool, please call 1-800-HRBLOCK (472-5625).

To learn more about the H&R Block Tax service, please see the FAQs.

If you have questions about this tax service or about your own tax returns, please call 855-CG SUPRT (247-8778) and ask to schedule an appointment with a CG SUPRT tax consultant. Trained tax consultants are available 5 days a week (Monday - Friday) from 9 a.m. to 8 p.m., EST by appointment.

Best practices for filing your taxes

  • Have all of your documents and information ready when preparing your taxes-Social Security number, TIN's, W-2's, 1099 forms, expense documents, bank account information in case of refund, etc.
  • Be sure to disclose all of your income from the year-including wages, investments, etc.
  • Determine the best way to file for yourself-prepare your taxes online, paper file, or take them to a preparer.
  • File early-it's best to do it once you receive all of your documents, reducing the risk of misplacing them, reducing the wait time of receiving a refund, and/or avoiding penalties for late filing.
  • Know the deadline for filing your taxes-it is not always the same date every year. This year it is Wednesday, April 15, 2015.

Eligibility

The following are eligible for the CG SUPRT tax service:
  • All Active-duty and selected reserve members of the U.S. Coast Guard.
  • Spouses and dependent children of the services noted above, and who are authorized in DEERS.
  • All civilian employees (GS) of the U.S. Coast Guard
  • Household members and dependents of U.S. Coast Guard civilian employees.


SPO News Archive 2014

Links from pages within this site to non-Coast Guard sites are provided as a customer service and do not represent any implicit or explicit endorsement by the United States Coast Guard of any commercial or private issues or products presented there.

NOTE: Outside links will open in a new browser window unless you click on an article title.

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Last Modified 1/26/2015