How to make changes to TA

How to Make Changes to TA Education Services Officer

How to add a course

Member decides to take an additional course after already applying for TA for another course.
Member submits changed TA Authorization form to ESO. All applications, corrections, cancellations must go through the ESO.
Make sure the member has written the additional course information on the TA Authorization Form including Department Code, Course Number, Course Title and Cost.
Make sure the member has written the ESO's name on the Authorization form.
Open a new TACCTS ticket for the TAG Division and attach the Authorization form to the ticket.
Both you and the member will receive a copy of the revised TA Authorization form via email.
Retain your copy. Members are instructed to ask you for a copy if they don't receive the Authorization within 14 days.

How to cancel a course

Member decides not to take a course after they have applied for TA.
Member submits changed TA Authorization form to ESO. All applications, corrections, cancellations must go through the ESO.
Make sure member lined out the course that was cancelled and has written the word "CANCEL" on the TA Authorization Form.
Make sure member has written the ESO's name on the Authorization Form.
Open a new TACCTS ticket for the TAG Division and attach the Authorization form to the ticket.
Both you and the member will receive a copy of the revised TA Authorization form via email.
Retain your copy. Members are instructed to ask you for a copy if they don't receive the Authorization within 14 days.
The student is highly encouraged to ensure that both the registrar and billing offices are both notified of a cancelled course.
A class that has been invoiced by the school cannot be cancelled.

How to change course information

Member finds that the course in which they wanted to enroll is full, cancelled, or otherwise not available at the time of registration. So they decide to select an "alternate course".
Member submits changed TA Authorization form to ESO. All applications, corrections, cancellations must go through the ESO.
Make sure member lined out the course that was cancelled on the TA Authorization Form.
Make sure member has written the new course information on the TA Authorization form including Department Code, Course Number, Course Title and Cost.
Make sure member has written the ESO's name on the Authorization Form.
Open a new TACCTS ticket for the TAG Division and attach the Authorization form to the ticket.
Both you and the member will receive a copy of the revised TA Authorization form via email.
Retain your copy. Members are instructed to ask you for a copy if they don't receive the Authorization within 14 days.
Note: Invoiced courses can only be corrected by Coast Guard Institute.

How to request extension to course completion date

Member needs additional time to complete a course.
Member must request and receive approval for additional time from their college.
Member submits TA Authorization form, documentation from college showing extension was approved and the course extension date to the ESO. All applications, corrections, cancellations must go through the ESO.
Open a new TACCTS ticket for the TAG Division and attach the Authorization form and documentation to the ticket.
When complete, CGI will notify both you and the member.
This type of course extension usually results the member receiving an "Incomplete" for the course at the end of the term. Even though the extension was approved, the member must still submit the grade of "incomplete".
The CG Institute TA division will review and coordinate the grade extension with NETPDTC in TA database (NCMIS).
IMPORTANT: If the institution denies the member's request, the member should anticipate a failing grade for the course and action being taken by NETPDTC to recoup TA paid for the course.

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Last Modified 1/26/2012

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