Your Ombudsmans are:
Debbie Lowry (216) 902-6284
Lena Bunnenberg (216) 902-6164
Good Day all Active Duty and Dependents in the Cleveland area. An issue was brought up at the Town Hall meeting with Admiral Papp and his wife. The issue was over the concern Cleveland Clinic was not going to be covering TRICARE Prime Remote or TRICARE at all.
This was just a rumor; it has been checked and verified by Base Cleveland HSWL Department and the Director, Provider Network Management/ Health Net Federal Services. Cleveland Clinic will continue to support all members and their families. This rumor could have started do to the proposed changes with TRICARE for Life members which are to take effect 01 October 2013 for the Retirees in our area.
Please check out myTRICARE.com (http://www.mytricare.com/internet/tric/tri/tricare.nsf ) to get the latest information. If you still have any questions please contact Base Cleveland HSWL Sickbay (216-902-6260) and they will put you in contact with TRICARE services to help resolve any issues you and your families might have.
Again, the rumor of Cleveland Clinic not accepting TRICARE Prime Remote or TRICARE at all is NOT true, they will continue to treat and provide service to all members, dependants, and retirees. If you still have questions, please contact myTRICARE.com at the website provided above for further updates on your coverage in your area.
Thank you from the Base Cleveland HSWL office.